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How Continuous Customer Journey Testing Drives Business Growth
A customer journey study run once, filed away, and never revisited has a short shelf life. The website gets redesigned, pricing changes, a competitor launches something new, and within months, the “current” journey map is describing a business
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The Role of Emotion AI in Understanding Your Consumers
Introduction In today’s market, digitally transformed brands are pretty much required to have multiple digital touchpoints & access for potential and current …
Can Facial Emotion Coding & Speech Sentiment Analysis help with your Consumer Insights projects?
In the wake of the pandemic, many consumer-insight and market research projects have taken to using digital surveys, online focus groups, and …
What Indian Parents Really Think About Online Learning?
I The pandemic backdrop! It’s a foregone conclusion that the pandemic has forced online learning down the throats of most parents & …
Is ‘Emotion AI’ an opportunity or a grand scam?
It has long been recognized that brands, are built to facilitate the business of making money. Simply put, building a brand is simply …
