Customer Success with VM Pro
Customer Success
Assess customer delight that
indicates retention with emotion ai

Deepen profitable relationships
with video-first emotion aware tool!

Video analytics
Integrate seamlessly
Measure emotions
Recognise potential issues

Conversation analytics
Meeting transcripts & sound-bites
Detailed meeting metrics
Understand deal progress
VM Pro: Empowering sales reps & leadership
How customer success works
with emotion ai
Request a live demo
Takes just 30 minutes!
Book your slot now.
Customer success: top benefits
with emotion aware SaaS

Monitor constantly
Be present for every online customer success conversation without even being there. Let VM Pro act on your behalf to record, monitor and transcribe every meeting to ensure that you’re clued in to the emotions & satisfaction levels of your most important accounts.

Over index customer happiness
Get obsessive about happy customers. Find what’s bothering them with minimum effort and delay by tracking emotion graphs, negative statements and low engagement levels during on-boarding, periodic or renewal discussions.

Review with data-driven feedback
See comparative metrics across your customer success team members to identify high performers and those who need improvement. Provide data-driven feedback, highlight specific instances and help them improve.

Retain account knowledge
Retain both accounts and knowledge within the organization regardless of attrition. With every meeting and insight recorded and transferable to new team members, you will never lose a client again due to lack of knowledge.
Experience VM Pro with interactive demo
What industry leaders
have to say about us
Latest from our resources
Improving UX/UI Testing with Emotion AI: Creating Emotionally Aware Interfaces
In the current evolving digital landscape, it is quite evident that user experience (UX) forms an important pillar for digital product success. To gain a competitive edge every business is focussing on designing intuitive and engaging interfaces that are
Read MoreFrom FACS to Emotion Ai-Enabled Software: The New Wave of UX/UI Testing Innovations
User experience (UX) and user interface (UI) testing is a very important pillar of developing successful digital products. Whenever
Read nowAI-Powered Market Research: Tools, Techniques, and Trends
The success of any marketing campaign stands on the strong foundations of market research. It plays an instrumental role in effectively
Read now